Working with a Logistics Provider

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Team planning logistics and services together
CEFR: A2
Logistics

Working with a Logistics Provider



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🎧 Read/Listen first

In a logistics company, it is important to communicate clearly with service providers. You need to explain your needs and ask questions. For example, you can say, "I need to deliver these items by Friday." It is also good to ask, "Can you confirm the delivery date?" This helps to avoid problems. Always check the details and make sure everything is clear. Good communication leads to better service.

⚡ Learning goals

  • Understand logistics communication
  • Use key phrases for delivery
  • Ask questions about services

🔑 Key language

  • I need to deliver these items by Friday. I need to deliver these items by Friday.
  • Can you confirm the delivery date? Can you confirm the delivery date?
  • What services do you offer? What services do you offer?

🌍 Global comprehension

What should you say to confirm delivery?

Why is communication important in logistics?

Complete: Always check the ___ and make sure everything is clear.

✍️ AI writing analysis

CEFR: A2Length: 3-5 sentences

Task: Write about a time you needed to communicate with a service provider.

Use key phrases from the lesson.

Success criteria: Clear communication and correct phrases.

Target vocabulary

  • deliver
  • confirm
  • services
Grammar focus

  • simple present
  • questions
  • requests

✍️ Vocabulary

deliverTo bring something to a place..
I will deliver the package tomorrow.
Repeat: I will deliver the package.
Défi rapide : Say 'deliver' in a sentence.
confirmTo make sure something is correct..
Can you confirm the meeting time?
Repeat: Can you confirm?
Défi rapide : Use 'confirm' in a question.
serviceHelp provided to customers..
The service was excellent.
Repeat: The service was great.
Défi rapide : Say 'service' in a sentence.
detailsSpecific information about something..
Please check the details of the order.
Repeat: Check the details.
Défi rapide : Use 'details' in a sentence.
questionsThings you ask to get information..
I have some questions about the delivery.
Repeat: I have questions.
Défi rapide : Ask a question using 'questions'.

🧠 Flashcards interactives

Choisissez la bonne réponse, écoutez le modèle, puis répétez à voix haute.

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⚙️ Rules & Grammar

🟣 Using 'need to' for requests

Rule:
We use 'need to' to express what is necessary. For example, 'I need to send the package.' This shows urgency or importance.

Examples:

  • I need to confirm the delivery.
  • We need to check the details.
  • They need to prepare the items.
Common pitfall + fix:

  • Using 'need' without 'to'. → Always say 'need to'.
  • Forgetting the subject. → Always include the subject before 'need to'.
✓Check your understanding
What is correct? I ___ to check the details.

✍Use the language
Complete: I ___ to confirm the delivery.

🟣 Asking questions

Rule:
Asking questions helps to get information. Use phrases like 'Can you…?' or 'What…?' to ask for details.

Examples:

  • Can you confirm the delivery date?
  • What services do you offer?
  • How long will it take?
Common pitfall + fix:

  • Not using a question form. → Always use a question word or phrase.
  • Forgetting to add a question mark. → Always end questions with a question mark.
✓Check your understanding
Which is a correct question?

✍Use the language
Complete: What ___ do you offer?

🟣 Using 'always' for habits

Rule:
We use 'always' to talk about habits or routines. For example, 'I always check the details.' This shows something you do regularly.

Examples:

  • I always confirm the delivery.
  • They always ask questions.
  • We always check the schedule.
Common pitfall + fix:

  • Using 'always' incorrectly. → Use 'always' only for habits.
  • Forgetting the verb after 'always'. → Always include a verb after 'always'.
✓Check your understanding
Which sentence is correct?

✍Use the language
Complete: They ___ ask questions.

🟣 Using 'can' for ability

Rule:
We use 'can' to express ability or possibility. For example, 'I can help you.' This shows what someone is able to do.

Examples:

  • I can confirm the delivery.
  • You can ask questions.
  • They can provide services.
Common pitfall + fix:

  • Using 'can' without a verb. → Always follow 'can' with a verb.
  • Forgetting the subject before 'can'. → Always include the subject.
✓Check your understanding
What is correct? I ___ help you.

✍Use the language
Complete: You ___ ask questions.

🧩 Guided practice

Mini-dialogue:
You: I need to deliver these items by Friday. Service Provider: Can you confirm the delivery date? You: Yes, I can confirm it now.

Why this matters:
This language helps you communicate clearly with service providers.

Verb & Adjective Pack:
Use these phrases to ensure good service.

Complete: I need to ___ the delivery date.
What do you say to ask for help?

Complete: I always check the ___.

🎙️ AI oral analysis

CEFR: A2Oral target: 3-5 sentences

Oral task: Write about a delivery you need to confirm.

Use key phrases from the lesson.

Success criteria: Clear use of phrases and correct grammar.

Target vocabulary

  • deliver
  • confirm
  • service
Grammar focus

  • simple present
  • questions
  • requests

🚀 Quick challenge

Listen to the model, repeat aloud, then retry to improve your score.

EASYSay a sentence using 'deliver'.
Model: I need to deliver the package.
Correct use of 'deliver'.
MEDIUMAsk a question about services.
Model: What services do you offer?
Correct question format.
HARDComplete: I always check the ___.
Model: details.
Correct completion of the sentence.

AI Conversation Mission

Situation

You are discussing logistics with a service provider.

Your mission
  • Explain your delivery needs.
  • Ask about their services.
  • Confirm the delivery date.
Focus language
deliveryservicesconfirmations
Communication tip

Use clear questions to get information.