Talking to a Service Provider

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Person speaking with a service provider
CEFR: A1
Service Provider

Talking to a Service Provider



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🎧 Read/Listen first

I need to send a package. I go to the service provider. The staff is friendly. They help me with the package. I say, "I want to send this to London." They ask for my address. I give them my address. They tell me the price. I pay for the service.

⚡ Learning goals

  • Understand how to talk to a service provider
  • Use simple phrases for sending packages
  • Ask for help with services

🔑 Key language

  • I want to send this. I want to send this to Paris.
  • Can you help me? Can you help me with my package?
  • What is the price? What is the price for delivery?

🌍 Global comprehension

What does the person want to do?

Where does the person want to send the package?

The staff asks for the person's ___.

✍️ AI writing analysis

CEFR: A1Length: 1-2 sentences

Task: Write about what you want to send.

Use simple sentences.

Success criteria: Use clear language and correct spelling.

Target vocabulary

  • send
  • package
  • address
  • price
  • help
Grammar focus

  • simple sentences
  • present simple

✍️ Vocabulary

sendTo make something go to a place..
I send a letter.
Repeat: I send a package.
Défi rapide : Say 'send' in a sentence.
packageA box or bag for sending things..
I have a package to send.
Repeat: This is my package.
Défi rapide : Use 'package' in a sentence.
addressThe place where someone lives..
My address is 123 Main St.
Repeat: My address is here.
Défi rapide : Say your address.
priceThe amount of money for something..
The price is five dollars.
Repeat: What is the price?
Défi rapide : Ask about the price.
helpTo assist someone..
Can you help me?
Repeat: I need help.
Défi rapide : Ask for help.

🧠 Flashcards interactives

Choisissez la bonne réponse, écoutez le modèle, puis répétez à voix haute.

Chargement des flashcards interactives…

⚙️ Rules & Grammar

🟣 Using 'want' to express desire

Rule:
We use 'want' to say what we would like. For example, 'I want to send a package.'

Examples:

  • I want to go home.
  • She wants a coffee.
Common pitfall + fix:

  • I want send a package. → I want to send a package.
  • He want a book. → He wants a book.
✓Check your understanding
What do you say when you want something?

✍Use the language
Complete: I ___ to send this.

🟣 Asking for help

Rule:
We use 'Can you help me?' to ask for assistance. It is polite and clear.

Examples:

  • Can you help me with this?
  • Can you help me find my way?
Common pitfall + fix:

  • Can help me? → Can you help me?
  • Can you helps me? → Can you help me?
✓Check your understanding
How do you ask for help?

✍Use the language
Complete: ___ you help me?

🟣 Asking about price

Rule:
We ask about price using 'What is the price?'. This helps us know how much to pay.

Examples:

  • What is the price for this?
  • What is the price of the ticket?
Common pitfall + fix:

  • What price is this? → What is the price?
  • What the price? → What is the price?
✓Check your understanding
How do you ask about the cost?

✍Use the language
Complete: ___ is the price?

🟣 Giving your address

Rule:
When you send a package, you need to give your address. This helps the service provider know where to send it.

Examples:

  • My address is 123 Main St.
  • Please write my address down.
Common pitfall + fix:

  • I give my address. → I give them my address.
  • My address is 123. → My address is 123 Main St.
✓Check your understanding
What do you give to send a package?

✍Use the language
Complete: I give my ___.

🧩 Guided practice

Mini-dialogue:
I want to send this package. Can you help me? What is the price?

Why this matters:
This language helps you communicate with service providers.

Verb & Adjective Pack:
Use these phrases to ask for help and send packages.

I want to ___ a package.
What do you say to ask for help?

What is the ___?

🎙️ AI oral analysis

CEFR: A1Oral target: 1-2 sentences

Oral task: Write about a package you want to send.

Use simple sentences and key vocabulary.

Success criteria: Use clear language and correct spelling.

Target vocabulary

  • send
  • package
  • address
  • price
  • help
Grammar focus

  • simple sentences
  • present simple

🚀 Quick challenge

Listen to the model, repeat aloud, then retry to improve your score.

EASYSay a sentence using 'send'.
Model: I want to send a package.
Use 'send' correctly in a sentence.
EASYAsk for help politely.
Model: Can you help me?
Use the phrase correctly.
EASYAsk about the price of a package.
Model: What is the price?
Use the question correctly.

AI Conversation Mission

Situation

You are at a service provider.

Your mission
  • Ask to send a package.
  • Inquire about the price.
  • Provide your address.
Focus language
asking for helpgiving informationinquiry about price
Communication tip

Use clear and simple language.