B2: Upper-intermediate English – micro-ressources

Handling Objections on a Sales Call

Handling Objections on a Sales Call CEFR: B2 Read/Listen first Yesterday I was preparing for a first call with a …

An Eventful Weekend, Then Back to Business

An Eventful Weekend, Then Back to Business CEFR: B2 Read/Listen first On Monday morning, I called a colleague before a …

Secret Santa Rules & Diplomatic Rebuttals at Work

Secret Santa Rules & Diplomatic Rebuttals at Work CEFR: B2 Read/Listen first Yesterday, I was setting up our office Secret …

Recognising Effort in a Follow‑Up Email

Recognising Effort in a Follow‑Up Email CEFR: B2 Read/Listen first Yesterday, I was drafting a short follow‑up email after our …

Conference Rush: Finding Your Badge Before the Pitch

Conference Rush: Finding Your Badge Before the Pitch CEFR: B2 Read/Listen first Yesterday, I arrived early at a big tech …

Handling Workplace Tensions on the Factory Floor

Handling Workplace Tensions on the Factory Floor CEFR: B2 Read/Listen first Yesterday our assembly line stopped for twenty minutes because …

Handling a Flight Disruption Professionally

Handling a Flight Disruption Professionally CEFR: B2 Read/Listen first This morning, I’ve been dealing with a serious travel disruption for …

Cutting Food Waste at Work: Expiration Dates & Smart Buying

Cutting Food Waste at Work: Expiration Dates & Smart Buying CEFR: B2 Read/Listen first This morning, I was reviewing our …

Turning Setbacks into Better Decisions

Turning Setbacks into Better Decisions CEFR: B2 Read/Listen first Yesterday, I was reviewing a software rollout when a stakeholder flagged …

Comparing Flavours and Personal Taste

Comparing Flavours and Personal Taste CEFR: B2 Read/Listen first Yesterday, I was listening to a short podcast about crisps while …

Sticking to the Deal: Managing Supplier Risk

Sticking to the Deal: Managing Supplier Risk CEFR: B2 Read/Listen first Yesterday, while I was finalising a supply contract, my …

Finding Middle Ground on an Olympic Sponsorship Budget

Finding Middle Ground on an Olympic Sponsorship Budget CEFR: B2 Read/Listen first Yesterday I met a colleague to review our …

Reporting a Technical Incident Clearly

Reporting a Technical Incident Clearly CEFR: B2 Read/Listen first Yesterday afternoon, we ran a long stress test on the updated …

Fixing a Tech Glitch Before a Teams Lesson

Fixing a Tech Glitch Before a Teams Lesson CEFR: B2 Read/Listen first Yesterday, I was getting ready for an online …

The power of listening

The power of listening CEFR: B2 Video Show full transcript There’s an ancient and well-known philosophical riddle that asks: “If …

Ten Meters of Thinking: The ABC of Communication

Ten Meters of Thinking: The ABC of Communication CECR: B2 Video Show full transcript This space is reserved for the …

Talk to strangers

Talk to strangers CEFR: B2 Show full transcript Who knows that you’re here? I’m not asking a deep spiritual question …

Rethinking nuclear energy

Rethinking nuclear energy CEFR: B2 Show full transcript the terrible devastating earthquake and tsunami in Japan did not just take …

Learning to be awesome at anything you do, including being a leader

Learning to be awesome at anything you do, including being a leader CEFR: B2 Watch the video Show full transcript …

Putting the human back into human resources

Putting the human back into human resources | TEDx CEFR: B2 Watch the video Show full transcript who here has …

Innovate the way you communicate

Innovate the way you communicate CEFR: B2 Watch the video Show full transcript you know when I was a boy …

How to spot a liar

How to spot a liar CEFR: B2 Watch the video Show full transcript (excerpt) Okay, now I don’t want to …

How to introduce yourself

How to introduce yourself CEFR: B2 Video Show full transcript Hello, my name is Kevin Bahler. I am the grant …

Breaking the habit of small talk

Breaking the habit of small talk CEFR: B2 Watch the video     Show full transcript So last year, on …

A plane you can drive

A plane you can drive CEFR: B2 Watch the video Show full transcript What is it about flying cars? We’ve …

This computer will grow your food in the future

This computer will grow your food in the future CEFR: B2 Watch the video     Show full transcript Food …

Digital Collaboration Tools at Work

Digital Collaboration Tools at Work CEFR: B2 Read/Listen first In our company we use several digital collaboration tools every day …

Cybersecurity Basics: Using Your Work VPN

Cybersecurity Basics: Using Your Work VPN CEFR: B2 Read/Listen first On Monday morning, Claire connected to her company VPN at …

Quality Control & Quality Standards

Quality Control & Quality Standards CEFR: B2 Read/Listen first During a routine quality meeting, Sara reviewed last week’s inspection reports …

Quality Control & Safety Requirements

Quality Control & Safety Requirements CEFR: B2 Read/Listen first Yesterday our team inspected a flight simulator that had just received …

Explaining Technical Failures with New Equipment

Explaining Technical Failures with New Equipment CEFR: B2 Read/Listen first Yesterday we ran a long test on the simulator with …

Writing Clear Customer Support Messages

Writing Clear Customer Support Messages CEFR: B2 Read/Listen first Last week a frustrated customer wrote to our support team because …

Presenting a Clear Value Proposition

Presenting a Clear Value Proposition CEFR: B2 Read/Listen first When I present our new battery upgrade to the military client, …

Pitching a Product/Service: Simulator Upgrade

Pitching a Product/Service: Simulator Upgrade CEFR: B2 Read/Listen first Our company provides a complete upgrade service for your flight simulators …

Cross-Cultural Communication at Work

Cross-Cultural Communication at Work CEFR: B2 Read/Listen first Last month our French team visited our British partner’s office for a …

Negotiating Deadlines & Priorities for a Technical Project

Negotiating Deadlines & Priorities for a Technical Project CEFR: B2 Read/Listen first Last week our project team discovered a serious …

Internal Communication in a Factory Setting

Internal Communication in a Factory Setting CEFR: B2 Read/Listen first Yesterday afternoon our production manager called an urgent meeting on …

Workplace Skills & Competency Levels

Workplace Skills & Competency Levels CEFR: B2 Read/Listen first At the weekly production meeting, Nadia reviewed her team’s skills matrix …

Easy Days, Big Gains: 80/20 Marathon Training

Easy Days, Big Gains: 80/20 Marathon Training CEFR: B2 Read/Listen first On Monday evening, I meet my friend Lucas outside …

Giving a short AI presentation in English at work

Giving a short AI presentation in English at work CEFR: B2 Read/Listen first Next Thursday, I have to give a …

How to solve traffic jams

Jonas Eliasson: How to solve traffic jams CEFR: B2 Show full transcript Hi. I'm here to talk about congestion,namely road …

The single biggest reason why start-ups succeed

The single biggest reason why start-ups succeed CEFR: B2   Show full transcript I’m really excited to share with you …

Looks aren’t everything. Believe me, I’m a model.

Looks aren’t everything. Believe me, I’m a model. CEFR: B2 Watch the video Show full transcript Hi. My name is …

Talk to strangers

Talk to strangers CEFR: B2     Show full transcript who knows that you’re here I’m not asking some deeper …

How to speak so that people want to listen

How to speak so that people want to listen CEFR: B2 Show full transcript The human voice: It’s the instrument …

Gerunds vs infinitives for plans, preferences and reactions

Gerunds vs infinitives for plans, preferences and reactions CEFR: B2 Read/Listen first I kept planning our break but delays continued …

Setting budget targets and reading a simple KPI dashboard

Setting budget targets and reading a simple KPI dashboard CEFR: B2 Read/Listen first During Monday’s budget huddle, our manager opened …

Quoting reference numbers and serials accurately

Quoting reference numbers and serials accurately CEFR: B2 Read/Listen first “Tech support, Priya speaking.” — “Hi, my monitor shows an …

Dictating URLs and meeting IDs without errors

Dictating URLs and meeting IDs without errors CEFR: B1 Read/Listen first “Meeting support, Omar here.” — “Hi, I can’t join …