B2: Upper-intermediate English – micro-ressources
Handling Objections on a Sales Call
Handling Objections on a Sales Call CEFR: B2 Read/Listen first Yesterday I was preparing for a first call with a …
An Eventful Weekend, Then Back to Business
An Eventful Weekend, Then Back to Business CEFR: B2 Read/Listen first On Monday morning, I called a colleague before a …
Secret Santa Rules & Diplomatic Rebuttals at Work
Secret Santa Rules & Diplomatic Rebuttals at Work CEFR: B2 Read/Listen first Yesterday, I was setting up our office Secret …
Recognising Effort in a Follow‑Up Email
Recognising Effort in a Follow‑Up Email CEFR: B2 Read/Listen first Yesterday, I was drafting a short follow‑up email after our …
Conference Rush: Finding Your Badge Before the Pitch
Conference Rush: Finding Your Badge Before the Pitch CEFR: B2 Read/Listen first Yesterday, I arrived early at a big tech …
Handling Workplace Tensions on the Factory Floor
Handling Workplace Tensions on the Factory Floor CEFR: B2 Read/Listen first Yesterday our assembly line stopped for twenty minutes because …
Handling a Flight Disruption Professionally
Handling a Flight Disruption Professionally CEFR: B2 Read/Listen first This morning, I’ve been dealing with a serious travel disruption for …
Cutting Food Waste at Work: Expiration Dates & Smart Buying
Cutting Food Waste at Work: Expiration Dates & Smart Buying CEFR: B2 Read/Listen first This morning, I was reviewing our …
Turning Setbacks into Better Decisions
Turning Setbacks into Better Decisions CEFR: B2 Read/Listen first Yesterday, I was reviewing a software rollout when a stakeholder flagged …
Comparing Flavours and Personal Taste
Comparing Flavours and Personal Taste CEFR: B2 Read/Listen first Yesterday, I was listening to a short podcast about crisps while …
Sticking to the Deal: Managing Supplier Risk
Sticking to the Deal: Managing Supplier Risk CEFR: B2 Read/Listen first Yesterday, while I was finalising a supply contract, my …
Finding Middle Ground on an Olympic Sponsorship Budget
Finding Middle Ground on an Olympic Sponsorship Budget CEFR: B2 Read/Listen first Yesterday I met a colleague to review our …
Reporting a Technical Incident Clearly
Reporting a Technical Incident Clearly CEFR: B2 Read/Listen first Yesterday afternoon, we ran a long stress test on the updated …
Fixing a Tech Glitch Before a Teams Lesson
Fixing a Tech Glitch Before a Teams Lesson CEFR: B2 Read/Listen first Yesterday, I was getting ready for an online …
The power of listening
The power of listening CEFR: B2 Video Show full transcript There’s an ancient and well-known philosophical riddle that asks: “If …
Ten Meters of Thinking: The ABC of Communication
Ten Meters of Thinking: The ABC of Communication CECR: B2 Video Show full transcript This space is reserved for the …
Talk to strangers
Talk to strangers CEFR: B2 Show full transcript Who knows that you’re here? I’m not asking a deep spiritual question …
Rethinking nuclear energy
Rethinking nuclear energy CEFR: B2 Show full transcript the terrible devastating earthquake and tsunami in Japan did not just take …
Learning to be awesome at anything you do, including being a leader
Learning to be awesome at anything you do, including being a leader CEFR: B2 Watch the video Show full transcript …
Putting the human back into human resources
Putting the human back into human resources | TEDx CEFR: B2 Watch the video Show full transcript who here has …
Innovate the way you communicate
Innovate the way you communicate CEFR: B2 Watch the video Show full transcript you know when I was a boy …
How to spot a liar
How to spot a liar CEFR: B2 Watch the video Show full transcript (excerpt) Okay, now I don’t want to …
How to introduce yourself
How to introduce yourself CEFR: B2 Video Show full transcript Hello, my name is Kevin Bahler. I am the grant …
Breaking the habit of small talk
Breaking the habit of small talk CEFR: B2 Watch the video Show full transcript So last year, on …
A plane you can drive
A plane you can drive CEFR: B2 Watch the video Show full transcript What is it about flying cars? We’ve …
This computer will grow your food in the future
This computer will grow your food in the future CEFR: B2 Watch the video Show full transcript Food …
Digital Collaboration Tools at Work
Digital Collaboration Tools at Work CEFR: B2 Read/Listen first In our company we use several digital collaboration tools every day …
Cybersecurity Basics: Using Your Work VPN
Cybersecurity Basics: Using Your Work VPN CEFR: B2 Read/Listen first On Monday morning, Claire connected to her company VPN at …
Quality Control & Quality Standards
Quality Control & Quality Standards CEFR: B2 Read/Listen first During a routine quality meeting, Sara reviewed last week’s inspection reports …
Quality Control & Safety Requirements
Quality Control & Safety Requirements CEFR: B2 Read/Listen first Yesterday our team inspected a flight simulator that had just received …
Explaining Technical Failures with New Equipment
Explaining Technical Failures with New Equipment CEFR: B2 Read/Listen first Yesterday we ran a long test on the simulator with …
Writing Clear Customer Support Messages
Writing Clear Customer Support Messages CEFR: B2 Read/Listen first Last week a frustrated customer wrote to our support team because …
Presenting a Clear Value Proposition
Presenting a Clear Value Proposition CEFR: B2 Read/Listen first When I present our new battery upgrade to the military client, …
Pitching a Product/Service: Simulator Upgrade
Pitching a Product/Service: Simulator Upgrade CEFR: B2 Read/Listen first Our company provides a complete upgrade service for your flight simulators …
Cross-Cultural Communication at Work
Cross-Cultural Communication at Work CEFR: B2 Read/Listen first Last month our French team visited our British partner’s office for a …
Negotiating Deadlines & Priorities for a Technical Project
Negotiating Deadlines & Priorities for a Technical Project CEFR: B2 Read/Listen first Last week our project team discovered a serious …
Internal Communication in a Factory Setting
Internal Communication in a Factory Setting CEFR: B2 Read/Listen first Yesterday afternoon our production manager called an urgent meeting on …
Workplace Skills & Competency Levels
Workplace Skills & Competency Levels CEFR: B2 Read/Listen first At the weekly production meeting, Nadia reviewed her team’s skills matrix …
Easy Days, Big Gains: 80/20 Marathon Training
Easy Days, Big Gains: 80/20 Marathon Training CEFR: B2 Read/Listen first On Monday evening, I meet my friend Lucas outside …
Giving a short AI presentation in English at work
Giving a short AI presentation in English at work CEFR: B2 Read/Listen first Next Thursday, I have to give a …
How to solve traffic jams
Jonas Eliasson: How to solve traffic jams CEFR: B2 Show full transcript Hi. I'm here to talk about congestion,namely road …
The single biggest reason why start-ups succeed
The single biggest reason why start-ups succeed CEFR: B2 Show full transcript I’m really excited to share with you …
Looks aren’t everything. Believe me, I’m a model.
Looks aren’t everything. Believe me, I’m a model. CEFR: B2 Watch the video Show full transcript Hi. My name is …
Talk to strangers
Talk to strangers CEFR: B2 Show full transcript who knows that you’re here I’m not asking some deeper …
How to speak so that people want to listen
How to speak so that people want to listen CEFR: B2 Show full transcript The human voice: It’s the instrument …
Gerunds vs infinitives for plans, preferences and reactions
Gerunds vs infinitives for plans, preferences and reactions CEFR: B2 Read/Listen first I kept planning our break but delays continued …
Setting budget targets and reading a simple KPI dashboard
Setting budget targets and reading a simple KPI dashboard CEFR: B2 Read/Listen first During Monday’s budget huddle, our manager opened …
Quoting reference numbers and serials accurately
Quoting reference numbers and serials accurately CEFR: B2 Read/Listen first “Tech support, Priya speaking.” — “Hi, my monitor shows an …
Dictating URLs and meeting IDs without errors
Dictating URLs and meeting IDs without errors CEFR: B1 Read/Listen first “Meeting support, Omar here.” — “Hi, I can’t join …