B1: Intermediate English – micro-ressources

Stating the Purpose of a Business Appointment

Stating the Purpose of a Business Appointment CEFR: B1 Read/Listen first This morning the human resources manager arrived early for …

Scheduling a Business Appointment

Scheduling a Business Appointment CEFR: B1 Read/Listen first When the sales representative calls her new client, she has already checked …

Confirming a business appointment by phone

Confirming a business appointment by phone CEFR: B1 Read/Listen first When Laura called her new client, she wanted to double-check …

Job Interview Skills: Staying Calm and Confident

Job Interview Skills: Staying Calm and Confident CEFR: B1 Read/Listen first Before my job interview this morning, I was so …

Workplace Competency Levels: Talking About Your Skills

Workplace Competency Levels: Talking About Your Skills CEFR: B1 Read/Listen first Today I had my annual competency review with my …

Writing a clear CV

Writing a clear CV CEFR: B1 Read/Listen first After a difficult summer, I finally decided to rewrite my CV. I …

Setting Career Goals

Setting Career Goals CEFR: B1 Read/Listen first This year I decided to take my career path more seriously. Last year …

Talking about your strengths and weaknesses

Talking about your strengths and weaknesses CEFR: B1 Read/Listen first Last year I gave a presentation in my English class …

Managing Misunderstandings

Managing Misunderstandings CEFR: B1 Read/Listen first During my online English lesson yesterday, a small misunderstanding suddenly changed the mood. My …

Supply Chain & Logistics Basics

Supply Chain & Logistics Basics CEFR: B1 Read/Listen first This morning I met our new logistics coordinator to review a …

Customer Support Solutions

Customer Support Solutions CEFR: B2 Read/Listen first When Olivia opened her new laptop, the screen suddenly turned blue and the …

Apologizing & Offering Solutions

Apologizing & Offering Solutions CEFR: B1 Read/Listen first Yesterday our online training session almost failed because my laptop froze and …

Supply Chain & Logistics Basics

Supply Chain & Logistics Basics CEFR: B1 Read/Listen first This morning I met our new logistics coordinator to review a …

Tools & Equipment Instructions at Work

Tools & Equipment Instructions at Work CEFR: B1 Read/Listen first Yesterday our team had a problem with the training laptop …

Incident & Issue Reporting: IT Problems

Incident & Issue Reporting: IT Problems CEFR: B1 Read/Listen first Yesterday afternoon, while I was preparing a report for my …

Managing Projects: Explaining Delays

Managing Projects: Explaining Delays CEFR: B1 Read/Listen first This week I had to review our main project with my team …

Workplace Safety Procedures: Reporting Incidents

Workplace Safety Procedures: Reporting Incidents CEFR: B1 Read/Listen first Yesterday our manager reminded us about workplace safety after a minor …

Reporting Progress & KPIs in Training

Reporting Progress & KPIs in Training CEFR: B1 Read/Listen first Yesterday I met my training manager to review my English …

Planning & Scheduling Your Week

Planning & Scheduling Your Week CEFR: B1 Read/Listen first Last Sunday I sat down with my planner to organise the …

Giving Opinions & Preferences with Friends

Giving Opinions & Preferences with Friends CEFR: B1 Read/Listen first Yesterday evening, three friends met at their favourite café to …

Remote Work Best Practices

Remote Work Best Practices CEFR: B1 Read/Listen first Since the pandemic, I have worked from home most days of the …

Dealing with Last-Minute Cancellations

Dealing with Last-Minute Cancellations CEFR: B1 Read/Listen first Yesterday evening, my learner cancelled our online lesson at the very last …

Presenting an Action Plan to a Customer

Presenting an Action Plan to a Customer CEFR: B1 Read/Listen first Tomorrow I am meeting our German customer to present …

Preparing for a Client Meeting

Preparing for a Client Meeting CEFR: B1 Read/Listen first Next Tuesday I have an important client meeting to discuss a …

Remote work from a café and coworking space abroad

Remote work from a café and coworking space abroad CEFR: B1 Read/Listen first I usually start my workday in a …

Introducing Your Finance Department & Mission

Introducing Your Finance Department & Mission CEFR: B1 Read/Listen first At the monthly onboarding session, I introduce myself to new …

Logistics Verbs: Deliver, Receive, Sort, Supply, Manufacture

Logistics Verbs: Deliver, Receive, Sort, Supply, Manufacture CEFR: B1 Read/Listen first During a logistics workshop, a facilitator asks participants to …

Describing Your Company’s Activity: Develop, Manufacture, Provide

Describing Your Company’s Activity: Develop, Manufacture, Provide CEFR: B1 Read/Listen first At a technology expo, Peter meets Alexandra near the …

How to introduce yourself

How to introduce yourself CEFR: B1     Show full transcript Thank you. Hello, my name is Kevin Bahler. I …

Win vs Earn: talking about money and success

Win vs Earn: talking about money and success CEFR: B1 Read/Listen first Learners also confuse win and earn. When you …

Planning a Theme Park Visit: queues, rides, and safety

Planning a Theme Park Visit: queues, rides, and safety CEFR: B1 Read/Listen first We’re planning a day at an amusement …

Remind vs Remember: keeping track of tasks

Remind vs Remember: keeping track of tasks CEFR: B1 Read/Listen first People often mix up remind and remember when planning …

Describing an incident and giving clear advice

Describing an incident and giving clear advice CEFR: B1 Read/Listen first Last week a relative had a fall at home …

Using say and tell when reporting short messages

Using say and tell when reporting short messages CEFR: B1 Read/Listen first During a short online meeting I took quick …

Telling a short travel story and giving highlights

Telling a short travel story and giving highlights CEFR: B1 Read/Listen first We left before sunrise for a quiet coastal …

Solving a delivery issue and using a parcel locker code

Solving a delivery issue and using a parcel locker code CEFR: B1 Read/Listen first I phoned customer support about a …

Reading a train timetable and planning the connection

Reading a train timetable and planning the connection CEFR: B1 Read/Listen first At the station, the departures board flashed delays …

Paying a café bill and checking the receipt

Paying a café bill and checking the receipt CEFR: B1 Read/Listen first The café was busier than usual at lunch, …

Spelling names and emails on the phone

Spelling names and emails on the phone CEFR: B1 Read/Listen first “Good morning, support desk, Alice speaking.” — “Hi, this …

Confirming delivery addresses and postcodes

Confirming delivery addresses and postcodes CEFR: B1 Read/Listen first “Courier support, Ben speaking.” — “Hi, I need to correct my …