B1: Intermediate English – micro-ressources
Stating the Purpose of a Business Appointment
Stating the Purpose of a Business Appointment CEFR: B1 Read/Listen first This morning the human resources manager arrived early for …
Scheduling a Business Appointment
Scheduling a Business Appointment CEFR: B1 Read/Listen first When the sales representative calls her new client, she has already checked …
Confirming a business appointment by phone
Confirming a business appointment by phone CEFR: B1 Read/Listen first When Laura called her new client, she wanted to double-check …
Job Interview Skills: Staying Calm and Confident
Job Interview Skills: Staying Calm and Confident CEFR: B1 Read/Listen first Before my job interview this morning, I was so …
Workplace Competency Levels: Talking About Your Skills
Workplace Competency Levels: Talking About Your Skills CEFR: B1 Read/Listen first Today I had my annual competency review with my …
Writing a clear CV
Writing a clear CV CEFR: B1 Read/Listen first After a difficult summer, I finally decided to rewrite my CV. I …
Setting Career Goals
Setting Career Goals CEFR: B1 Read/Listen first This year I decided to take my career path more seriously. Last year …
Talking about your strengths and weaknesses
Talking about your strengths and weaknesses CEFR: B1 Read/Listen first Last year I gave a presentation in my English class …
Managing Misunderstandings
Managing Misunderstandings CEFR: B1 Read/Listen first During my online English lesson yesterday, a small misunderstanding suddenly changed the mood. My …
Supply Chain & Logistics Basics
Supply Chain & Logistics Basics CEFR: B1 Read/Listen first This morning I met our new logistics coordinator to review a …
Customer Support Solutions
Customer Support Solutions CEFR: B2 Read/Listen first When Olivia opened her new laptop, the screen suddenly turned blue and the …
Apologizing & Offering Solutions
Apologizing & Offering Solutions CEFR: B1 Read/Listen first Yesterday our online training session almost failed because my laptop froze and …
Supply Chain & Logistics Basics
Supply Chain & Logistics Basics CEFR: B1 Read/Listen first This morning I met our new logistics coordinator to review a …
Tools & Equipment Instructions at Work
Tools & Equipment Instructions at Work CEFR: B1 Read/Listen first Yesterday our team had a problem with the training laptop …
Incident & Issue Reporting: IT Problems
Incident & Issue Reporting: IT Problems CEFR: B1 Read/Listen first Yesterday afternoon, while I was preparing a report for my …
Managing Projects: Explaining Delays
Managing Projects: Explaining Delays CEFR: B1 Read/Listen first This week I had to review our main project with my team …
Workplace Safety Procedures: Reporting Incidents
Workplace Safety Procedures: Reporting Incidents CEFR: B1 Read/Listen first Yesterday our manager reminded us about workplace safety after a minor …
Reporting Progress & KPIs in Training
Reporting Progress & KPIs in Training CEFR: B1 Read/Listen first Yesterday I met my training manager to review my English …
Planning & Scheduling Your Week
Planning & Scheduling Your Week CEFR: B1 Read/Listen first Last Sunday I sat down with my planner to organise the …
Giving Opinions & Preferences with Friends
Giving Opinions & Preferences with Friends CEFR: B1 Read/Listen first Yesterday evening, three friends met at their favourite café to …
Remote Work Best Practices
Remote Work Best Practices CEFR: B1 Read/Listen first Since the pandemic, I have worked from home most days of the …
Dealing with Last-Minute Cancellations
Dealing with Last-Minute Cancellations CEFR: B1 Read/Listen first Yesterday evening, my learner cancelled our online lesson at the very last …
Presenting an Action Plan to a Customer
Presenting an Action Plan to a Customer CEFR: B1 Read/Listen first Tomorrow I am meeting our German customer to present …
Preparing for a Client Meeting
Preparing for a Client Meeting CEFR: B1 Read/Listen first Next Tuesday I have an important client meeting to discuss a …
Remote work from a café and coworking space abroad
Remote work from a café and coworking space abroad CEFR: B1 Read/Listen first I usually start my workday in a …
Introducing Your Finance Department & Mission
Introducing Your Finance Department & Mission CEFR: B1 Read/Listen first At the monthly onboarding session, I introduce myself to new …
Logistics Verbs: Deliver, Receive, Sort, Supply, Manufacture
Logistics Verbs: Deliver, Receive, Sort, Supply, Manufacture CEFR: B1 Read/Listen first During a logistics workshop, a facilitator asks participants to …
Describing Your Company’s Activity: Develop, Manufacture, Provide
Describing Your Company’s Activity: Develop, Manufacture, Provide CEFR: B1 Read/Listen first At a technology expo, Peter meets Alexandra near the …
How to introduce yourself
How to introduce yourself CEFR: B1 Show full transcript Thank you. Hello, my name is Kevin Bahler. I …
Win vs Earn: talking about money and success
Win vs Earn: talking about money and success CEFR: B1 Read/Listen first Learners also confuse win and earn. When you …
Planning a Theme Park Visit: queues, rides, and safety
Planning a Theme Park Visit: queues, rides, and safety CEFR: B1 Read/Listen first We’re planning a day at an amusement …
Remind vs Remember: keeping track of tasks
Remind vs Remember: keeping track of tasks CEFR: B1 Read/Listen first People often mix up remind and remember when planning …
Describing an incident and giving clear advice
Describing an incident and giving clear advice CEFR: B1 Read/Listen first Last week a relative had a fall at home …
Using say and tell when reporting short messages
Using say and tell when reporting short messages CEFR: B1 Read/Listen first During a short online meeting I took quick …
Telling a short travel story and giving highlights
Telling a short travel story and giving highlights CEFR: B1 Read/Listen first We left before sunrise for a quiet coastal …
Solving a delivery issue and using a parcel locker code
Solving a delivery issue and using a parcel locker code CEFR: B1 Read/Listen first I phoned customer support about a …
Reading a train timetable and planning the connection
Reading a train timetable and planning the connection CEFR: B1 Read/Listen first At the station, the departures board flashed delays …
Paying a café bill and checking the receipt
Paying a café bill and checking the receipt CEFR: B1 Read/Listen first The café was busier than usual at lunch, …
Spelling names and emails on the phone
Spelling names and emails on the phone CEFR: B1 Read/Listen first “Good morning, support desk, Alice speaking.” — “Hi, this …
Confirming delivery addresses and postcodes
Confirming delivery addresses and postcodes CEFR: B1 Read/Listen first “Courier support, Ben speaking.” — “Hi, I need to correct my …