Paying a café bill and checking the receipt CEFR: B1 Read/Listen first ⚡ Learning goals Ask for and settle a café bill clearly and politely. Verify line items, percentages, and rounding on a receipt. Confirm times and make quick schedule decisions. ✨ Key language Could I get the bill, please? “Could I get the bill, […]
Paying a café bill and checking the receipt Read More »
Reading a train timetable and planning the connection CEFR: B1 Read/Listen first ⚡ Learning goals Understand platform changes and revised departure times. Compare options and plan a realistic connection. Confirm seat and carriage information politely. ✨ Key language The train now departs at eleven twenty‑seven. “The train now departs at eleven twenty‑seven.” It moved from
Reading a train timetable and planning the connection Read More »
Setting budget targets and reading a simple KPI dashboard CEFR: B2 Read/Listen first ⚡ Learning goals Set realistic percentage targets and read monthly figures. Make recommendations using appropriate modals. Explain what will happen if actions change. ✨ Key language Cut costs by twenty percent. “Cut costs by twenty percent.” We should switch four meetings to
Setting budget targets and reading a simple KPI dashboard Read More »
Solving a delivery issue and using a parcel locker code CEFR: B1 Read/Listen first ⚡ Learning goals State order and locker numbers clearly on the phone. Choose a delivery time window and confirm options. Use numbers in codes without confusion. ✨ Key language My order number is eighty‑three forty‑two. “My order number is eighty‑three forty‑two.”
Solving a delivery issue and using a parcel locker code Read More »
Spelling names and emails on the phone CEFR: B1 Read/Listen first ⚡ Learning goals Spell, confirm, and correct information clearly over phone or email. Politely request repetition and clarify capital/lowercase, hyphens, and underscores. Check back important details like names, postcodes, and reference codes. ✨ Key language “Let me spell that for you…” “Let me spell
Spelling names and emails on the phone Read More »
Confirming delivery addresses and postcodes CEFR: B1 Read/Listen first ⚡ Learning goals Spell, confirm, and correct information clearly over phone or email. Politely request repetition and clarify capital/lowercase, hyphens, and underscores. Check back important details like names, postcodes, and reference codes. ✨ Key language “Let me spell that for you…” “Let me spell that for
Confirming delivery addresses and postcodes Read More »
Quoting reference numbers and serials accurately CEFR: B2 Read/Listen first ⚡ Learning goals Spell, confirm, and correct information clearly over phone or email. Politely request repetition and clarify capital/lowercase, hyphens, and underscores. Check back important details like names, postcodes, and reference codes. ✨ Key language “Let me spell that for you…” “Let me spell that
Quoting reference numbers and serials accurately Read More »
Dictating URLs and meeting IDs without errors CEFR: B1 Read/Listen first ⚡ Learning goals Spell, confirm, and correct information clearly over phone or email. Politely request repetition and clarify capital/lowercase, hyphens, and underscores. Check back important details like names, postcodes, and reference codes. ✨ Key language “Let me spell that for you…” “Let me spell
Dictating URLs and meeting IDs without errors Read More »
Formal Greeting at Reception CEFR: A1 Read/Listen first ⚡ Learning goals Understand and use formal greetings at reception Ask for and give a name clearly Say where you are from in a company context ✨ Key language Hello, I’m + name “Hello, I’m Sam” Welcome to + place “Welcome to our office” I’m from +
Formal Greeting at Reception Read More »
Introduce Yourself and Your Company CEFR: A1 Read/Listen first ⚡ Learning goals Introduce yourself with name and job Say the company you are from Show a visitor to a meeting room ✨ Key language I’m + name, I work in + job “I’m Ana, I work in marketing” I’m from + company “I’m from Green
Introduce Yourself and Your Company Read More »