A1: Elementary English – micro-ressources

Demanding an explanation on the phone about a delay

Demanding an explanation on the phone about a delay CEFR: A2 Read/Listen first Yesterday afternoon I finally reached Oliver in …

Business phone call: leaving a clear message

Business phone call: leaving a clear message CEFR: A2 Read/Listen first Yesterday afternoon I called a new client to confirm …

Ending a business phone call politely

Ending a business phone call politely CEFR: A2 Read/Listen first Yesterday I called a new supplier to confirm the details …

Making a Phone Call: Getting Transferred

Making a Phone Call: Getting Transferred CEFR: A2 Read/Listen first Yesterday afternoon I called the main number of a company …

Stating the purpose of a business call and asking for clarification

Stating the purpose of a business call and asking for clarification CEFR: A2 Read/Listen first Mike Gomez had planned a …

Starting a Business Phone Call

Starting a Business Phone Call CEFR: A2 Read/Listen first Emma Lewis works as a sales assistant in a small technology …

Touring Your Company Facilities

Touring Your Company Facilities CEFR: A2 Read/Listen first When Ms Carter arrives at Hutch Industries, the receptionist welcomes her in …

Organizing a Business Trip for Visiting Colleagues

Organizing a Business Trip for Visiting Colleagues CEFR: A2 Read/Listen first Abe is organizing a trip for five colleagues and …

Describing Professional Activities at Work

Describing Professional Activities at Work CEFR: A2 Read/Listen first I work as a project coordinator in a busy company. Every …

Greeting a visitor in your company

Greeting a visitor in your company CEFR: A2 Read/Listen first It is Monday afternoon in the lobby of Brightline Consulting …

Making polite suggestions during a client visit

Making polite suggestions during a client visit CEFR: A2 Read/Listen first When I visited a new client last week, their …

Stating the purpose of a meeting

Stating the purpose of a meeting CEFR: A2 Read/Listen first This morning our team is meeting in the small conference …

Greeting a colleague and asking about their day

Greeting a colleague and asking about their day CEFR: A2 Read/Listen first Today I’m greeting a client in our office …

Confirming a Business Appointment

> Confirming a Business Appointment CEFR: A2 Read/Listen first Laura is on the phone with a new client in London …

Scheduling an appointment with a client

Scheduling an appointment with a client CEFR: A2 Read/Listen first Today I am planning a visit to an important client …

Describing Your Department and Its Mission

Describing Your Department and Its Mission CEFR: A2 Read/Listen first Every Monday morning, I join a short meeting with my …

Scheduling an appointment this week

Scheduling an appointment this week CEFR: A2 Read/Listen first Today a sales representative is in her office in Paris. She …

Scheduling an appointment with a client

Scheduling an appointment with a client CEFR: A2 Read/Listen first Jennifer is looking at her weekly planner on Monday morning …

Introductions at Work: Job, Field, and Company Activity

Introductions at Work: Job, Field, and Company Activity CEFR: A2 Read/Listen first In a training session for new hires, the …

Where Do You Work? in / for / at + Present Simple

Where Do You Work? in / for / at + Present Simple CEFR: A2 Read/Listen first Christine meets Georges at …

Introducing Roles & Job Titles in Meetings

Introducing Roles & Job Titles in Meetings CEFR: A2 Read/Listen first At the Monday briefing, I introduced a new colleague …

Introducing a colleague at reception

Introducing a colleague at reception CEFR: A2 Read/Listen first At the office reception, a colleague arrives with a visitor for …

Formal greetings at the office entrance

Formal greetings at the office entrance CEFR: A2 Read/Listen first At the main reception, a visitor arrives for a meeting …

Polite directions at reception

Polite directions at reception CEFR: A2 Read/Listen first At reception, a guest arrives slightly early for a meeting. The receptionist …

Using titles: Mr, Ms, Mrs in formal greetings

Using titles: Mr, Ms, Mrs in formal greetings CEFR: A2 Read/Listen first At a client visit, a receptionist checks the …

Introducing yourself and your company

Introducing yourself and your company CEFR: A2 Read/Listen first In a quiet meeting room, two colleagues meet for the first …