Client Welcome
Welcoming a Client
Écoutez le texte du cours.
🎧 Read/Listen first
Welcome to our office! My name is John. I am happy to see you. How can I help you today? Please take a seat. Would you like some water?
⚡ Learning goals
- Learn to welcome a client
- Use simple phrases
- Practice speaking politely
🔑 Key language
- Welcome to our office! Welcome to our office, Sarah!
- How can I help you? How can I help you today?
- Please take a seat. Please take a seat and relax.
🌍 Global comprehension
AI writing analysis
Task: Write a short welcome message for a client.
Use simple sentences to welcome a client.
Success criteria: Clear and polite message
- welcome
- help
- seat
- simple sentences
- polite phrases
✍️ Vocabulary
🧠 Flashcards interactives
Choisissez la bonne réponse, écoutez le modèle, puis répétez à voix haute.
⚙️ Rules & Grammar
🟣 Using 'Welcome'
Rule:
We use 'welcome' to greet someone. It shows kindness. For example, say 'Welcome to our office!' or 'Welcome, please come in.'
- Welcome to our store!
- Welcome, how are you?
- Saying 'Hello' instead of 'Welcome' → Use 'Welcome' for a warm greeting.
- Not smiling when welcoming → Always smile when you say 'Welcome'.
🟣 Asking 'How can I help you?'
Rule:
We ask 'How can I help you?' to show we want to assist. It is polite and friendly. For example, say 'How can I help you today?'
- How can I help you?
- How can I assist you?
- Not asking for help → Always ask 'How can I help you?'.
- Using a rude tone → Use a friendly tone when asking.
🟣 Offering a seat
Rule:
We say 'Please take a seat' to invite someone to sit. It is polite. For example, 'Please take a seat and relax.'
- Please take a seat.
- You can sit here.
- Not offering a seat → Always invite the client to sit.
- Saying 'Sit down' → Use 'Please take a seat' instead.
🟣 Using polite phrases
Rule:
Polite phrases make communication friendly. Use 'please' and 'thank you'. For example, 'Please take a seat' and 'Thank you for coming.'
- Thank you for your help.
- Please come in.
- Not saying 'please' → Always use 'please'.
- Forgetting to say 'thank you' → Always say 'thank you'.
🧩 Guided practice
Mini-dialogue:
Welcome! How can I help you? Please take a seat.
Why this matters:
This language helps you greet clients politely.
Verb & Adjective Pack:
Use these phrases to welcome clients.
AI oral analysis
Oral task: Write a short welcome message for a client.
Use simple sentences to welcome a client.
Success criteria: Clear and polite message
- welcome
- help
- seat
- simple sentences
- polite phrases
🚀 Quick challenge
Listen to the model, repeat aloud, then retry to improve your score.
AI Conversation Mission
You are welcoming a client to your office.
- Greet the client warmly.
- Ask how you can help.
- Offer them a seat.
Always smile when you greet.