Illustration

Formal Greeting at Reception

CEFR: A1

Read/Listen first

Hello, I am Sam. Welcome to our office. This is the reception desk. You are here to meet a colleague, right? Please sign in. I can help you. What is your name? I am from Bright Tools. Are you from City Print? Nice to meet you. Please wait here for a moment. He is the manager. She is the assistant. They will come soon.

⚡ Learning goals

  • Understand and use formal greetings at reception
  • Ask for and give a name clearly
  • Say where you are from in a company context

✨ Key language

  • Hello, I’m + name “Hello, I’m Sam”
  • Welcome to + place “Welcome to our office”
  • I’m from + company “I’m from Bright Tools”

⚙️ Rules & Grammar — 4 Structures

1️⃣ Hello/Hi for greeting

Rule: Use Hello or Hi to start a conversation.
Examples: Hello, I am Sam; Hi, I’m Anna; Hello, good morning
Common pitfall + fix: Using Hey in formal settings — Prefer Hello in formal places.

Choose the best formal greeting.

Tip: Use Hello for a formal start.

Fill with the best answer: ___, I am Sam.

Tip: Start with Hello in formal contexts

2️⃣ This is + place

Rule: Use This is to point to a place near you.
Examples: This is the reception; This is our office; This is the desk
Common pitfall + fix: Saying That is for near things — Use This is for near things.

Point to the desk: ____ the desk.

Tip: This is + singular noun.

Fill with the best answer: ___ ___ the reception.

Tip: Two words: This + is.

3️⃣ I am from + company

Rule: Use I am from to tell your company.
Examples: I am from Bright Tools; I’m from City Print; I am from Green Motors
Common pitfall + fix: Using I from — Always add am after I.

Complete: I ___ from Bright Tools.

Tip: After I, use am.

Fill with the best answer: I ___ from City Print.

Tip: I + am.

4️⃣ He/She is + role

Rule: Use He is or She is to say a person’s job.
Examples: He is the manager; She is the assistant; He is the driver
Common pitfall + fix: Using he are / she are — Use is with he or she.

Choose the correct sentence.

Tip: He/She takes is.

Fill with the best answer: ___ is the manager.

Tip: Use He for a man.

✍️ Vocabulary

  hello

Meaning: a formal greeting
Synonyms: hi, good morning
Chunk/Idiom: Hello, I’m + name
Example: Hello, I’m Sam from Bright Tools.
Morphology: interjection
Self-practice: Say hello to two people today

  welcome

Meaning: a friendly word to greet someone
Synonyms: greet, receive
Chunk/Idiom: Welcome to + place
Example: Welcome to our office.
Morphology: verb/adjective
Self-practice: Write one Welcome to sentence

  reception

Meaning: the front desk in a building
Synonyms: front desk, lobby
Chunk/Idiom: at reception
Example: Please wait at reception.
Morphology: noun
Self-practice: Find reception in your building

  manager

Meaning: a person who leads a team
Synonyms: chief, supervisor
Chunk/Idiom: the manager
Example: He is the manager here.
Morphology: noun
Self-practice: Say who the manager is

  assistant

Meaning: a person who helps another person
Synonyms: helper, aide
Chunk/Idiom: the assistant
Example: She is the assistant today.
Morphology: noun
Self-practice: Use assistant in a sentence

  sign in

Meaning: to write your name on a form
Synonyms: register, check in
Chunk/Idiom: Please sign in
Example: Please sign in at reception.
Morphology: verb phrase
Self-practice: Practice: sign in on a form

☁️ Examples (+ audio)


Hello, I am Sam from Bright Tools.

Welcome to our office reception.

Please sign in and wait here.

She is the assistant today.

✏️ Exercises

Grammar

Complete the greeting: ___, I’m Ana.

Tip: Use Hello for formal situations.


Point near you: ___ the meeting room.

Tip: This is + singular noun.

Fill with the best answer:
I ___ from Bright Tools.

Tip: After I, use am.


Fill with the best answer:
___ is the manager.

Tip: Use He for a man.

Vocabulary & Comprehension

Where do you sign your name?

Tip: Reception is the front desk.


Choose the role: She is the ____.

Tip: A person, not a place.

Fill with the best answer:
Please ___ ___ at reception.

Tip: Two words: sign in.


Fill with the best answer:
Say hello: ___, I’m Kim.

Tip: Start with Hello.

✅ Guided practice

Mini-dialogue:

A: Hello. Welcome to our office. What is your name?
B: I’m Alex. Nice to meet you.
A: Nice to meet you too. Please sign in.

Why this matters:
Clear greetings make a good first impression. It helps visitors feel calm and supported. Simple steps guide the visit.

Verb & Adjective Pack:

greet — Hello, I greet the visitor.
welcome — Welcome to our office.
help — I help at reception.

Try & compare:

Fill with the best answer: ___, I am Dana.

Tip: Use a formal greeting.

Self-correction: Fix the sentence: Please sign on in.

Tip: The phrase is two words: sign in.

Practice aloud: Listen, repeat, then type the sentence.

Welcome to our office.

Tip: Start with Welcome to + place.

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