Business English lesson 8 : A sales company
Writing
Beginner level / CECR : A2/B1
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2nd Part
Understanding
3rd Part
Vocabulary
4th Part
Writing
5th Part
Reading
6th Part
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Translation
| This is Fresh Direct, a British company with sites all over the UK. This one is in the south of England. James Cartwright is its operations manager : |
| “Fresh Direct is a supplier of fruit and vegetables to the food service industry.” |
| Their clients in the food service industry range from small shops and cafes to large hotel and restaurant chains. |
| Fresh Direct takes about 700 orders every day, so it needs a good system in its warehouses. |
| “We’ve got a warehouse management system that looks after product right the way through the supply chain. |
| so, everything that comes in is on a screen, everything that goes out is also on a screen”. |
| Fresh direct scans and records every product that goes in and out of the warehouse. |
| When an order comes in, they know exactly what products they have in stock. |
| When they receive an order, there is a simple process to follow. |
| “The first stage would be receiving the order from the customer. |
| When we receive the order, it’s keyed on to our order management system. |
| After that, the warehouse managers will allocate the order to an individual picker who will then go and assemble the order onto a pallet. |
| A second person will, then, take the instruction off the picker and double check both quantity and quality of the products”. |
| Finally, when they are certain that everything is to the right standard, they load the pallet onto a lorry and deliver it to the customer. |
| The company uses around 200 lorries to deliver the products on time to different parts of the country. |
| The warehouse is open 24 /7. |
| Employees work 40 hours a week in shifts, so it is essential that the system of processing orders works perfectly. |
| This well- organized operation has made Fresh Direct a very successful company. |
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| This is Fresh Direct, a British company with sites all over the UK. This one is in the south of England. James Cartwright is its operations manager : | Voici Fresh Direct, une entreprise britannique qui a des sites dans tout le Royaume-Uni. Celui-ci se trouve dans le sud de l’Angleterre. James Cartwright est son directeur des opérations : |
| “Fresh Direct is a supplier of fruit and vegetables to the food service industry.” | “Fresh Direct est un fournisseur de fruits et légumes dans le secteur alimentaire ». |
| Their clients in the food service industry range from small shops and cafes to large hotel and restaurant chains. | Ses clients dans l’alimentation vont des petits magasins et cafés aux grandes chaînes d’hôtels et de restaurants. |
| Fresh Direct takes about 700 orders every day, so it needs a good system in its warehouses. | Fresh Direct prend environ 700 commandes par jour, et a donc besoin d’un système efficace dans ses entrepôts. |
| “We’ve got a warehouse management system that looks after product right the way through the supply chain. | « Nous avons un système de gestion d’entrepôt qui gère la marchandise tout au long de la chaîne d’approvisionnement, |
| so, everything that comes in is on a screen, everything that goes out is also on a screen”. | de sorte que tout ce qui entre est affiché sur un écran, tout ce qui sort est également affiché sur un écran ». |
| Fresh direct scans and records every product that goes in and out of the warehouse. | Fresh direct scanne et enregistre chaque produit qui entre et sort de l’entrepôt. |
| When an order comes in, they know exactly what products they have in stock. | Lorsqu’une commande arrive, les employés savent ( on sait…) exactement quels produits ils ont (on a) en stock. |
| When they receive an order, there is a simple process to follow. | Lorsque les employés (lorsque l’on reçoit) reçoivent la commande, il y a un processus simple à suivre. |
| “The first stage would be receiving the order from the customer. | « La première étape consiste à réceptionner la commande du client. |
| When we receive the order, it’s keyed on to our order management system. | Lorsque nous réceptionnons la commande, elle est saisie dans notre système de gestion des commandes. |
| After that, the warehouse managers will allocate the order to an individual picker who will then go and assemble the order onto a pallet. | Ensuite, les responsables de l’entrepôt attribuent la commande à un préparateur individuel qui va, alors, regrouper la commande sur une pallette. |
| A second person will, then, take the instruction off the picker and double check both quantity and quality of the products”. | Une second employé va ensuite reprendre la commande et vérifier une seconde fois, à la fois la quantité et la qualité de la marchandise ». |
| Finally, when they are certain that everything is to the right standard, they load the pallet onto a lorry and deliver it to the customer. | Enfin, lorsque les employés sont sûrs que tout est conforme à la norme, ils chargent la palette sur un camion et la livrent au client. |
| The company uses around 200 lorries to deliver the products on time to different parts of the country. | L’entreprise a besoin d’environ 200 camions pour livrer les produits à temps dans les différentes régions du pays. |
| The warehouse is open 24 /7. | L’entrepôt est ouvert 24 heures sur 24 et 7 jours sur 7. |
| Employees work 40 hours a week in shifts, so it is essential that the system of processing orders works perfectly. | Les employés travaillent 40 heures par semaine par roulement, il est donc essentiel que le système de traitement des commandes fonctionne parfaitement. |
| This well- organized operation has made Fresh Direct a very successful company. | Ce fonctionnement bien organisé a fait de Fresh Direct une entreprise très prospère. |
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