Niveau CECR : [A1]
Read/Listen first
At reception, Ann Smith meets a visitor. She says, “Good morning, Mr Turner.” He replies, “Good morning.” Ann adds, “Welcome to Budget Inc.” She turns to a colleague: “This is Mrs Regan from Quick Print.” They shake hands and smile. Using titles sounds respectful. It helps in formal situations when you meet people for the first time.⚡ Learning goals
- Use Mr/Mrs/Ms correctly in greetings.
- Present another person politely: “This is …”.
- Keep tone formal and friendly.
You will practise simple, respectful forms of address at work.
✨ Grammar Points — 4 Structures
1️⃣ Titles: Mr / Mrs / Ms
Rule: Use Mr for a man; Mrs for a married woman; Ms for a woman (married or not).
Examples: Mr Gomez / Mrs Turner / Ms Robinson
Practice prompt: Choose: ___ Smith (woman, unknown status).
✅ Ms
Exercise: Complete: Welcome, ___ Turner.
✅ Mr
Common pitfall + fix: Confusing Miss and Ms — use ‘Ms’ when status is unknown.
2️⃣ No full stops (UK) vs. with (US)
Rule: British English: Mr, Mrs, Ms (no dot). American English: Mr., Mrs., Ms.
Examples: Mr Tony Blair (UK) / Mrs. Lisa Simpson (US)
Practice prompt: Fix: Mr. Tony Blair (UK style) → ______
✅ Mr Tony Blair
Exercise: Choose: US style for Mrs in emails? (Mrs/Mrs.)
✅ Mrs.
Common pitfall + fix: Mixing styles — keep one style in a document.
3️⃣ This is + name (introducing)
Rule: Use This is to present someone to another person.
Examples: This is Mr Brook. / This is Carol Evans.
Practice prompt: Say it: ______ Mrs Regan from Quick Print.
✅ This is
Exercise: Fill: ______ Mr Yoko.
✅ This is
Common pitfall + fix: Using ‘She is’ first can sound less direct; use ‘This is …’ to introduce.
4️⃣ Pronouns he/she after titles
Rule: Use he for a man, she for a woman.
Examples: He is the director. / She is here today.
Practice prompt: Choose: ___ is Mr Gomez. (He/She)
✅ He
Exercise: Fill: ___ is Ms Evans. (He/She)
✅ She
Common pitfall + fix: Avoid using ‘it’ for people.
✍️ Vocabulary (6 entrées)
title
Meaning: word like Mr or Ms before a name
Synonyms: form, honorific
Chunk/Idiom: ““use the correct title””
Example: Use the correct title, please.
Morphology: noun; plural titles; neutral
Self-practice: Say: Mr / Mrs / Ms + name.
colleague
Meaning: person you work with
Synonyms: coworker, teammate
Chunk/Idiom: ““new colleague in sales””
Example: She greets a new colleague.
Morphology: noun; plural colleagues; neutral
Self-practice: Say: a colleague from __.
introduce
Meaning: to present someone to another
Synonyms: present, connect
Chunk/Idiom: ““introduce a client””
Example: Let me introduce Mr Brook.
Morphology: verb; introduces/introduced; neutral
Self-practice: Introduce two people aloud.
respectful
Meaning: polite and showing respect
Synonyms: polite, courteous
Chunk/Idiom: ““a respectful greeting””
Example: Use respectful language at work.
Morphology: adjective; comparative more respectful; neutral
Self-practice: Say one respectful line.
shake hands
Meaning: touch hands to greet
Synonyms: handshake, greet
Chunk/Idiom: ““shake hands firmly””
Example: They shake hands politely.
Morphology: verb phrase; shakes/shaking/shook; neutral
Self-practice: Mime the action and speak.
welcome
Meaning: to greet someone arriving
Synonyms: receive, greet
Chunk/Idiom: ““Welcome to our office.””
Example: Welcome to Budget Inc.
Morphology: verb/exclamation; neutral
Self-practice: Say: Welcome to __.
☁️ Examples (+ audio)
- Good morning, Mr Turner. Welcome to Budget Inc.
- This is Ms Robinson. She is from ITM Electronics.
- Nice to meet you, Mrs Regan.
- He is the director. She is our new colleague.
2) Grammar
-
Which title is safe when status is unknown?
1) Mrs 2) Ms 3) Miss
✔︎ Answer: 2) Ms — Use ‘Ms’ as a neutral title. -
Choose the UK style.
1) Mr. Tony Blair 2) Mr Tony Blair 3) Mrs. Jane Birkin
✔︎ Answer: 2) Mr Tony Blair — No dot in UK style. -
Fill with the best answer: Fill: ___ is Mr Brook.
→ Solution: This — ‘This is’ introduces someone. -
Fill with the best answer: Fill: ___ is Ms Evans. (He/She)
→ Solution: She — Use ‘she’ for a woman.
2) Vocabulary & Comprehension
-
What does ‘colleague’ mean?
1) your boss 2) a person you work with 3) a family member
✔︎ Answer: 2) a person you work with — Workmate/teammate. -
Which action is polite when you meet?
1) ignore 2) shake hands 3) walk away
✔︎ Answer: 2) shake hands — Common polite action. -
Fill with the best answer: Fill: Use the correct ___ before the name.
→ Solution: title — Mr/Mrs/Ms are titles. -
Fill with the best answer: Fill: They ___ hands and smile.
→ Solution: shake — Fixed action for greetings.
⚙️ Integrated content
Mini-dialogue — Natural situation
A: Good morning, Mr Turner. — B: Good morning. — A: This is Ms Robinson. — B: Nice to meet you.
Why this matters
Correct titles keep introductions clear and professional.
Verb & Adjective Pack (ready-to-use chunks)
• This is __ → “This is Mr Brook.”
• He is/She is → “She is from Sales.”
• Good morning → “Good morning, Ms Evans.”
• Welcome to __ → “Welcome to IRM.”
️ Try and compare — guided production + model answers
Exercice 1 — Fill the blank
“Good morning, ___ Gomez.”
→ ✔︎ Mr (Title before a man’s name)
Exercice 2 — Self-correction
You wrote: “This Ms Robinson.”
→ Better: “This is Ms Robinson.” (Add ‘is’.)
Exercice 3 — Practice aloud
Present two people using titles.
