Counting Tickets at Reception

Read/Listen first

This is reception. I am Ana. I have a ticket. It is number ten. This is my form. That is your desk. Can you write the time, please? Repeat my number, please. It is ten. I am calm. The line is short today. This is simple. We finish and go. This is simple and clear for today. This is simple and clear for today.

⚡ Learning goals

• I can say a simple number.
• I can ask to repeat politely.
• I can confirm a time or place.

✨ Grammar Points — 4 Structures

1️⃣ a/an (singular nouns)
Rule: Use a before consonant sounds; an before vowel sounds.
Examples: a hat; an apple; an egg
Practice prompt: I have __ umbrella and __ ticket.
✅ an / a
Mini-quiz: Choose: __ email, __ city, __ hour.
✅ an, a, an
Common pitfall + fix: Choose by sound, not letter (an hour).

2️⃣ be (am/are/is)
Rule: Use am/are/is to give simple facts.
Examples: I am Ana; You are Tom; This is my email.
Practice prompt: __ this your city? — Yes, it __.
✅ Is / is
Mini-quiz: Choose: I __ Ethan; You __ in Paris; It __ Monday.
✅ am / are / is
Common pitfall + fix: Use is with this/it.

3️⃣ this/that
Rule: Use this for near; that for far.
Examples: This is my ID; That is the desk; Is this your email?
Practice prompt: __ is my name; __ is the form.
✅ This / That
Mini-quiz: Choose: __ is my phone; __ is your seat.
✅ This / That
Common pitfall + fix: Keep sentences short and clear.

4️⃣ Imperatives basic / can (requests)
Rule: Use short imperatives or polite can to ask.
Examples: Repeat, please; Spell your name; Can you write it?
Practice prompt: __ you repeat that, please?
✅ Can
Mini-quiz: Choose: __ your email, please; __ the form.
✅ Spell / Write
Common pitfall + fix: Keep one idea per sentence.

✍️ Vocabulary (6 entries)

 ticket

Meaning: Simple ticket meaning for daily use.
Synonyms: basic, common, simple
Chunk/Idiom: this ticket
Example: This is my ticket.
Morphology: noun
Self-practice: Say and write the word ticket three times.

 number

Meaning: Simple number meaning for daily use.
Synonyms: basic, common, simple
Chunk/Idiom: write the number
Example: Please write the number.
Morphology: noun
Self-practice: Say and write the word number three times.

 desk

Meaning: Simple desk meaning for daily use.
Synonyms: basic, common, simple
Chunk/Idiom: this desk
Example: This is my desk.
Morphology: noun
Self-practice: Say and write the word desk three times.

 form

Meaning: Simple form meaning for daily use.
Synonyms: basic, common, simple
Chunk/Idiom: this form
Example: This is my form.
Morphology: noun
Self-practice: Say and write the word form three times.

 pen

Meaning: Simple pen meaning for daily use.
Synonyms: basic, common, simple
Chunk/Idiom: pen number
Example: This is my pen.
Morphology: noun
Self-practice: Say and write the word pen three times.

 line

Meaning: Simple line meaning for daily use.
Synonyms: basic, common, simple
Chunk/Idiom: line number
Example: This is my line.
Morphology: noun
Self-practice: Say and write the word line three times.

☁️ Examples (+ audio)

• 🔊 Play Please spell your first name slowly.
• 🔊 Play Can you write the number, please?
• 🔊 Play This is my ticket.
• 🔊 Play I am in line at reception.

✏️ Exercises

1️⃣ Grammar

1. Choose the best option: “___ this your email?”
   1) Are 2) Is 3) Am
   ✔︎ Answer: 2) Is — Use “is” with “this/it”.
2. Choose the best article: “I have ___ umbrella.”
   1) a 2) an 3) the
   ✔︎ Answer: 2) an — Use “an” before vowel sounds.
3. Fill with the best answer: “___ you repeat that, please?”
   → Solution: Can — Simple polite request at A1.
4. Fill with the best answer: “This ___ my city.”
   → Solution: is — Use “is” with “this/it”.

2️⃣ Vocabulary & Comprehension

1. Which word means “say letters one by one”?
   1) write 2) spell 3) speak
   ✔︎ Answer: 2) spell — It means say each letter.
2. Which word is a place where you live?
   1) email 2) name 3) city
   ✔︎ Answer: 3) city — It means your town or place.
3. Fill with the best answer: “My ___ is Ana.”
   → Solution: name — A very basic fact about you.
4. Fill with the best answer: “This is my ___ address.”
   → Solution: email — A contact detail for messages.

⚙️ Integrated content

Mini-dialogue
Clerk: This is your ticket. It is number ten.
Ana: Thank you. Can you repeat the number, please?
Clerk: Ten. This is your desk. That is the form.

Why this matters
Numbers help in offices and clinics. You confirm times and forms with short sentences.

Verb & Adjective Pack
• write the number
• repeat the time
• spell the name
• this is my form
• that is your desk

Try & compare — guided production
Say your ticket number. Model: This is number ten.
Ask to repeat the time. Model: Can you repeat the time?
Point to a form. Model: This is my form.