Illustration

Logistics: Explaining How We Move Products

CEFR: B1

Read/Listen first

Our logistics department coordinates every shipment from the warehouse to the customer. First, we check inventory in the morning meeting and arrange pallets by route. Then the team loads boxes safely with a forklift and scans each label so tracking is accurate. If a delivery is urgent, we dispatch the order earlier and inform customer service about the new time window. When a box is damaged, we record the issue, replace the item, and update the system so finance can adjust the invoice. Finally, drivers confirm delivery at the destination and send proof of receipt. This process helps us prevent delays and reduce costs while keeping clients informed at every step. Colleagues coordinate timelines, share updates, and document tasks clearly to keep work on track.

⚡ Learning goals

  • Can introduce your department and state its core mission at B1.
  • Can explain describing processes, giving updates using clear present simple verbs.
  • Can connect actions with reasons using because and to + verb.

✨ Key language

  • I work in the ___ department “I work in the finance department.”
  • Our department is responsible for ___-ing “Our department is responsible for managing budgets.”
  • We handle ___ “We handle client requests.”

⚙️ Rules & Grammar — 4 Structures

1️⃣ present simple for processes

Rule: Use the structure to describe routine responsibilities and roles in the present simple.
Examples: We manage core processes; I work in accounting; The team handles reports.
Common pitfall + fix: Avoid -s errors in third person — add s to he/she/it forms.

Which tense best describes routine responsibilities?

Tip: Responsibilities are habits or routines, so we use the present simple.

Fill with the best answer: Our team ___ improving client support.

Tip: Use the pattern be responsible for + -ing.

2️⃣ sequencing with first / then / finally

Rule: Use the structure to describe routine responsibilities and roles in the present simple.
Examples: We organize core processes; I work in accounting; The team handles reports.
Common pitfall + fix: Avoid -s errors in third person — add s to he/she/it forms.

Which tense best describes routine responsibilities?

Tip: Responsibilities are habits or routines, so we use the present simple.

Fill with the best answer: Our team ___ improving client support.

Tip: Use the pattern be responsible for + -ing.

3️⃣ prepositions of place (in/on/at)

Rule: Use the structure to describe routine responsibilities and roles in the present simple.
Examples: We develop core processes; I work in accounting; The team handles reports.
Common pitfall + fix: Avoid -s errors in third person — add s to he/she/it forms.

Which tense best describes routine responsibilities?

Tip: Responsibilities are habits or routines, so we use the present simple.

Fill with the best answer: Our team ___ improving client support.

Tip: Use the pattern be responsible for + -ing.

4️⃣ collocations: arrange / track / dispatch

Rule: Use the structure to describe routine responsibilities and roles in the present simple.
Examples: We resolve core processes; I work in accounting; The team handles reports.
Common pitfall + fix: Avoid -s errors in third person — add s to he/she/it forms.

Which tense best describes routine responsibilities?

Tip: Responsibilities are habits or routines, so we use the present simple.

Fill with the best answer: Our team ___ improving client support.

Tip: Use the pattern be responsible for + -ing.

✍️ Vocabulary

  warehouse

Meaning: common workplace term related to this lesson.
Synonyms: sample, example.
Chunk/Idiom: warehouse + noun.
Example: We use warehouse every week for reports.
Morphology: noun / verb / adj.
Self-practice: Write one sentence with warehouse.

  shipment

Meaning: common workplace term related to this lesson.
Synonyms: sample, example.
Chunk/Idiom: shipment + noun.
Example: We use shipment every week for reports.
Morphology: noun / verb / adj.
Self-practice: Write one sentence with shipment.

  inventory

Meaning: common workplace term related to this lesson.
Synonyms: sample, example.
Chunk/Idiom: inventory + noun.
Example: We use inventory every week for reports.
Morphology: noun / verb / adj.
Self-practice: Write one sentence with inventory.

  forklift

Meaning: common workplace term related to this lesson.
Synonyms: sample, example.
Chunk/Idiom: forklift + noun.
Example: We use forklift every week for reports.
Morphology: noun / verb / adj.
Self-practice: Write one sentence with forklift.

  route

Meaning: common workplace term related to this lesson.
Synonyms: sample, example.
Chunk/Idiom: route + noun.
Example: We use route every week for reports.
Morphology: noun / verb / adj.
Self-practice: Write one sentence with route.

  delivery

Meaning: common workplace term related to this lesson.
Synonyms: sample, example.
Chunk/Idiom: delivery + noun.
Example: We use delivery every week for reports.
Morphology: noun / verb / adj.
Self-practice: Write one sentence with delivery.

☁️ Examples (+ audio)


I work in the department that manages budgets.

Our team is responsible for monthly reports.

We handle client invoices and vendor payments.

The director oversees accounting and compliance tasks.

✏️ Exercises

Grammar

He ___ the logistics department.

Tip: Third person singular takes s.


Our team ___ tracking monthly expenses.

Tip: Use be responsible for + -ing.

Fill with the best answer:
I ___ NovaTech and manage budgets.

Tip: Use work for with company names.


Fill with the best answer:
We ___ every Friday before closing.

Tip: Collocations: handle + invoices.



Vocabulary & Comprehension

Which word matches: money plan for a period?

Tip: Budgets guide spending decisions.


Which item is a document asking for payment?

Tip: An invoice lists items, prices, and due dates.

Fill with the best answer:
We prepare for the annual ___ next month.

Tip: Audits check accuracy and compliance.


Fill with the best answer:
The Q4 marketing ___ was approved.

Tip: Combine budget with quarters or projects.

✅ Guided practice

Mini-dialogue:

A: Hi, I’m Peter. I work in the finance department.
B: Nice to meet you. What’s your team responsible for?
A: We manage budgets and handle invoices.

Why this matters:
Clear department introductions help colleagues collaborate. Stating responsibilities avoids confusion and saves time.

Verb & Adjective Pack:

manage — We manage monthly budgets.
handle — They handle supplier invoices.
responsible — Our team is responsible for reporting.

Try & compare:

Fill with the best answer: I ___ the finance department.

Tip: Use work in + department.

Self-correction: Fix the sentence: The team responsible for payroll.

Tip: Add be before adjectives.

Practice aloud: Listen, repeat, then type the sentence.

We handle supplier invoices every Friday.

Tip: Stress the verb handle.

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