Spelling Your Email and City Clearly

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Niveau CECR : A1

Read/Listen first

On a short service call, a customer gives an email address and city. They spell the tricky parts and use a check: “That’s at sign and dot com.” They repeat the full email and then the city. The agent listens and confirms each part. Both speakers keep the call simple and clear with short sentences and slow spelling.

⚡ Learning goals

  • Say symbols in emails (“at”, “dot”).
  • Spell names of cities and tricky parts clearly.
  • Confirm details with a short check sentence.

✨ Grammar Points — 4 Structures

1️⃣ Saying symbols in email (at, dot)
Rule: Use “at” for @ and “dot” for .
Examples: myname @ example dot com info @ clinic dot org user dot help @ mail dot com
Practice prompt: Say this: name@web.com
✅ name at web dot com
Exercise: Say this: support@service.org
✅ support at service dot org
Common pitfall + fix: Keep symbols clear and separate.

2️⃣ Spelling difficult parts
Rule: Spell parts that are easy to confuse.
Examples: Double L in ‘Miller’. Single N in ‘Owen’. Capital P in ‘Paris’ (if needed).
Practice prompt: Spell ‘Paris’.
✅ P as in pizza, A as in apple, R as in rainbow, I as in igloo, S as in sun.
Exercise: Spell ‘Lyon’.
✅ L as in lion, Y as in yo-yo, O as in orange, N as in nest.
Common pitfall + fix: Use common nouns for each letter.

3️⃣ Short confirmations
Rule: Repeat the whole item to check.
Examples: So, email: name@web.com. City: Paris. Great, thank you.
Practice prompt: Confirm the city after spelling.
✅ So, city: Paris.
Exercise: Confirm the email after spelling.
✅ So, email: name@web.com.
Common pitfall + fix: Be brief and complete.

4️⃣ Present simple for contact details
Rule: Use present simple to state facts.
Examples: My email is name@web.com. We live in Lyon. Her city is Nantes.
Practice prompt: Write a fact with ‘email’.
✅ My email is info@help.com.
Exercise: Write a fact with ‘city’.
✅ My city is Paris.
Common pitfall + fix: Keep sentences short and clear.

✍️ Vocabulary (6 entries)

 address

Meaning: details like number, street, and city.
Synonyms: location, place
Chunk/Idiom: ““confirm the address””
Example: Please confirm your full address.
Morphology: noun; countable; neutral
Self-practice: Say it aloud with your city.

 email

Meaning: a digital message or address.
Synonyms: mail, message
Chunk/Idiom: ““email address””
Example: My email address is simple to spell.
Morphology: noun; countable; neutral
Self-practice: Say a model email slowly.

 symbol

Meaning: a sign like @ or .
Synonyms: sign, character
Chunk/Idiom: ““say the symbol””
Example: Use the word for each symbol in email.
Morphology: noun; countable; neutral
Self-practice: Name two common symbols.

 city

Meaning: a large town.
Synonyms: town, metropolis
Chunk/Idiom: ““city name””
Example: The city is Paris in this example.
Morphology: noun; countable; neutral
Self-practice: Say your nearest city aloud.

 dot

Meaning: the word for “.” in emails.
Synonyms: period, point
Chunk/Idiom: ““say dot com””
Example: Please say dot between the words.
Morphology: noun; email register; neutral
Self-practice: Practice ‘dot’ with a website.

 at sign

Meaning: the word for “@” in emails.
Synonyms: at, at symbol
Chunk/Idiom: ““say at sign””
Example: We say at sign for the email symbol.
Morphology: noun; email register; neutral
Self-practice: Use ‘at sign’ in one sentence.

☁️ Examples (+ audio)

  • My email is name at web dot com.

  • So, city: Paris. Did I get that right?

  • Please spell the tricky part, slowly.

  • Thank you. The address is complete now.

✏️ Exercises

1) Grammar

  1. Which is correct for a polite request?
    1) Repeat please. 2) You repeat please. 3) Could you repeat, please?
    ✔︎ Answer: 3 — Uses “Could you…” for politeness.

  2. Make a question for the name.
    1) What is your name? 2) What your name is? 3) What do your name?
    ✔︎ Answer: 1 — Wh‑word + be + subject.

  3. Fill with the best answer: My name __ Lina.
    → Solution: is — Present simple of “be”.

  4. Fill with the best answer: __ you spell that, please?
    → Solution: Could — Polite request form.

2) Vocabulary & Comprehension

  1. In a call, “noise on the line” means…
    1) the phone is silent 2) the connection is not clear 3) the caller is loud
    ✔︎ Answer: 2 — The connection is not clear.

  2. “Confirm” is closest to…
    1) delete 2) check 3) ignore
    ✔︎ Answer: 2 — “Confirm” = check/verify.

  3. Fill with the best answer: Please __ your surname.
    → Solution: spell — Say letters in order.

  4. Fill with the best answer: I can’t hear. Could you __, please?
    → Solution: repeat — Ask to say again.

⚙️ Integrated content

Mini-dialogue — Natural situation
A: My email is name at web dot com.
B: Thanks. City?
A: Paris — P as in pizza, A as in apple…
B: Great. So, city: Paris.

Why this matters
Correct spelling saves time and prevents delivery errors.

Verb & Adjective Pack
• say “at sign” → “Use at sign for @.”
• say “dot” → “Say dot between words.”
• confirm details → “So, email: …”
• spell slowly → “Please spell slowly.”

️ Try and compare — guided production + model answers
Exercise 1 — Fill the blank
“name __ web __ com” → ✔︎ at / dot (Correct email symbols.)
Exercise 2 — Self-correction
You said: “Name web point com.” → Better: “name at web dot com.” (Standard words.)
Exercise 3 — Practice aloud
Give a model email and city, then confirm both.