Introducing the receptionist and a visitor
CEFR: A1
Read/Listen first
At the front desk, a courier arrives with a small package. I say, “This is our receptionist.” She helps visitors. The courier says, “Nice to meet you.” He adds, “Please, call me Max.” I reply, “Max works at City Express.” The receptionist notes the time and asks for a signature. We thank him and give directions to the lift. The short talk is friendly, clear, and professional.⚡ Learning goals
- Introduce a person with “This is …”.
- Say where someone works using “works at …”.
- Use polite phrases: “Nice to meet you”, “Please, call me …”.
✨ Key language
- This is … “This is our client.”
- He/She works at … “She works at City Express.”
- Please, call me … “Please, call me Ana.”
⚙️ Rules & Grammar — 4 Structures
1️⃣ This is + name/role
Rule: Use “This is” to introduce a person.Examples: This is my colleague.; This is Mr Lee.; This is our receptionist.
Common pitfall + fix: Forgetting “is/works” — Add the correct verb.
Which sentence introduces a person?
Tip: Start with “This is” to present someone.
Fill with the best answer: _____ my manager.
Tip: Use “This is” + person.
2️⃣ He/She works at + company/department
Rule: Use “works at” to say the place of work.Examples: He works at a bank.; She works at City Express.; She works at the design team.
Common pitfall + fix: Forgetting “is/works” — Add the correct verb.
Which option is correct?
Tip: Use “works at” with he/she.
Fill with the best answer: She _____ at the design team.
Tip: “She works at + place”.
3️⃣ Nice to meet you
Rule: Use this polite phrase when you meet a person for the first time.Examples: Nice to meet you.; Nice to meet you, Sam.; Nice to meet you today.
Common pitfall + fix: Forgetting “is/works” — Add the correct verb.
When do we say it?
Tip: Say it at the first meeting.
Fill with the best answer: Nice to _____ you.
Tip: Say “Nice to meet you.”
4️⃣ Please, call me + first name
Rule: Use this to ask people to use your first name.Examples: Please, call me Ken.; Please, call me Ana.; Please, call me Max.
Common pitfall + fix: Forgetting “is/works” — Add the correct verb.
Which phrase is polite?
Tip: Add “Please” for polite requests.
Fill with the best answer: Please, _____ me Ana.
Tip: Use “call me + name”.
✍️ Vocabulary
receptionist
Meaning: our receptionist.Synonyms: assistant, front-desk, clerk.
Chunk/Idiom: our receptionist.
Example: This is our receptionist.
Morphology: noun.
Self-practice: Say: our receptionist.
courier
Meaning: courier service.Synonyms: delivery person, messenger, carrier.
Chunk/Idiom: courier service.
Example: The courier waits at reception.
Morphology: noun.
Self-practice: Say: a courier arrives.
package
Meaning: small package.Synonyms: parcel, box, item.
Chunk/Idiom: small package.
Example: A small package arrives today.
Morphology: noun.
Self-practice: Say: a small package.
signature
Meaning: ask for a signature.Synonyms: signing, autograph, name.
Chunk/Idiom: ask for a signature.
Example: Please write your signature here.
Morphology: noun.
Self-practice: Sign your name here.
lift
Meaning: take the lift.Synonyms: elevator, hoist, escalator.
Chunk/Idiom: take the lift.
Example: Please take the lift to floor two.
Morphology: noun.
Self-practice: Say: take the lift.
visitor
Meaning: help visitors.Synonyms: guest, caller, client.
Chunk/Idiom: help visitors.
Example: She helps visitors at reception.
Morphology: noun.
Self-practice: Say: I help visitors.
☁️ Examples (+ audio)
This is my colleague. Please, call me Sam.
He works at City Express. Nice to meet you.
This is our manager. She works at the design team.
Please, call me Ana. This is our meeting room.
✏️ Exercises
Grammar
Which sentence is correct?
Tip: Start with “This is”.
Choose the correct option.
Tip: Use “works at”.
Fill with the best answer:
_____, call me MaxTip: Begin with “Please”.
Fill with the best answer:
_____ to meet youTip: Use the polite phrase.
Vocabulary & Comprehension
Where do visitors first wait?
Tip: Think of the front desk.
Who buys services from a company?
Tip: A paying customer.
Fill with the best answer:
We start with a short _____Tip: A polite greeting with hands.
Fill with the best answer:
He works at a _____Tip: A place of work.
✅ Guided practice
Mini-dialogue:
A: This is my colleague. Nice to meet you.B: Please, call me Sam.
A: Sam, this is our manager.
Why this matters:
Clear introductions help people learn names. Polite phrases build trust. Short sentences reduce stress.Verb & Adjective Pack:
greet — “We greet the client.”introduce — “I introduce our guest.”
polite — “Use polite words.”
simple — “Keep language simple.”
Try & compare:
Fill with the best answer: This is our ____________
Tip: Use a job word.
Self-correction: Fix the sentence: She work at a bank
Tip: Add the correct verb form.
Practice aloud: Listen, repeat, then type the sentence.
nice to meet you
Tip: Keep it short and polite.