Illustration

Basic contact: phone and email numbers

CEFR: A1

Read/Listen first

I call a help desk to book a visit. The agent says, “Can you spell your name?” I say each letter slowly. Then I say my phone number: zero six, ten, twenty, thirty. The agent repeats the last digits to check. I confirm the email address and the day. The booking is simple. The agent sends a short message with the time.

⚡ Learning goals

  • I can spell my name by phone.
  • I can say my phone number.
  • I can confirm an email.

✨ Key language

  • Can you spell your name? “Ask for letters on a call.”
  • My number is zero six… “Give a simple phone number.”
  • Can you repeat that, please? “Ask to hear it again.”

⚙️ Rules & Grammar — 4 Structures

1️⃣ Spelling with can

Rule: Use ‘Can you spell…’ to ask for letters.
Examples: Can you spell your name?; Can you spell that?; Can you spell email?
Common pitfall + fix: Do not add complex modals — Use only ‘can’.

Choose the request.

Tip: Use ‘Can you…’.

Fill with the best answer: ___ you repeat that, please?

Tip: Polite request.

2️⃣ be with names

Rule: Use ‘My name is …’ to give a name.
Examples: My name is Eva.; His name is Tom.; Her name is Ana.
Common pitfall + fix: Do not use ‘I am name’ — Say ‘My name is…’.

Choose the best sentence.

Tip: Use ‘My name is…’.

Fill with the best answer: ___ name is Tom.

Tip: He → his.

3️⃣ Numbers in small groups

Rule: Say numbers in pairs or tens.
Examples: zero six; ten twenty; thirty forty
Common pitfall + fix: Do not run numbers fast — Pause between groups.

Choose the best way to say 06.

Tip: Say each digit clearly.

Fill with the best answer: My number is ___ six.

Tip: Say zero, not ‘oh’.

4️⃣ Confirming with yes/no

Rule: Use yes/no to confirm simple info.
Examples: Is it ten? Yes.; Is it a dot? No.; Is it Ana? Yes.
Common pitfall + fix: Keep answers short — Use yes/no + word.

Choose a short confirm.

Tip: Short and clear.

Fill with the best answer: Is your email a dot or a dash? ___, a dot.

Tip: Short confirm first.

✍️ Vocabulary

  spell

Meaning: say letters one by one
Synonyms: letter, say
Chunk/Idiom: spell your name, please.
Example: Spell your name, please.
Morphology: verb
Self-practice: Use clear letters.

  repeat

Meaning: say again
Synonyms: say again, echo
Chunk/Idiom: please repeat that.
Example: Please repeat that.
Morphology: verb
Self-practice: Ask to repeat slowly.

  digit

Meaning: a single number sign
Synonyms: number, figure
Chunk/Idiom: the last digit is six.
Example: The last digit is six.
Morphology: noun
Self-practice: Check each digit.

  email

Meaning: electronic mail address
Synonyms: mail, address
Chunk/Idiom: my email is simple.
Example: My email is simple.
Morphology: noun
Self-practice: Say ‘dot’ and ‘at’.

  phone

Meaning: device or number to call
Synonyms: mobile, cell
Chunk/Idiom: my phone number is here.
Example: My phone number is here.
Morphology: noun
Self-practice: Speak each number.

  confirm

Meaning: say yes or no to check
Synonyms: check, verify
Chunk/Idiom: please confirm the time.
Example: Please confirm the time.
Morphology: verb
Self-practice: Give a short yes/no.

☁️ Examples (+ audio)


Can you spell your name?

Please repeat the last digit.

My number is zero six.

Yes, the email has a dot.

✏️ Exercises

Grammar

Choose the best question.

Tip: Use ‘Can you…’.


Pick the correct phrase for 0.

Tip: Say ‘zero’ at A1.


Fill with the best answer:
My ___ is Ana.

Tip: Use ‘name’ with ‘My’.


Fill with the best answer:
Is it six? ___, six.

Tip: Short confirmation.


Vocabulary & Comprehension

Which word means one number sign?

Tip: A digit is 0–9.


Choose the verb to say letters.

Tip: Spell = letters.


Fill with the best answer:
Please ___ that, slowly.

Tip: Ask again politely.

Fill with the best answer:
Please ___ the time.

Tip: Say yes or no.

✅ Guided practice

Mini-dialogue:

A: Can you spell your name?
B: Yes. A-N-A.
A: What is your number? — B: Zero six one zero.

Why this matters:
Clear spelling helps. Numbers avoid mistakes. You confirm details.

Verb & Adjective Pack:

spell — *Spell each letter slowly.*
repeat — *Repeat the last digit.*
confirm — *Confirm the email.*

Try & compare:

Fill with the best answer: My number is zero ___ .

Tip: Say each digit.

Self-correction: Fix the sentence: My email are simple.

Tip: ‘Email’ is singular.

Practice aloud: Listen, repeat, then type the sentence.

Can you repeat that, please?

Tip: Use ‘please’ for polite tone.

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